Privacy Policy

Last updated: Sept 29,2026

Bolybattery, located at N0.301 Changan Town,Dongguan City, Guangdong Province, email: Tammy@bolybattery.com, operates the website www.bolybattery.com.

This Privacy Policy describes how we collect, use, store and protect your personal data, and your rights under GDPR, CCPA and other applicable privacy laws.

1. Personal Data We Collect
We collect personal information that you voluntarily provide when placing an order, registering an account, contacting us or subscribing to marketing emails:
– Full name
– Email address
– Phone number
– Shipping and billing address
– Payment information (payment processed by Stripe / PayPal; we do not store full credit card numbers)
– Order history

We also automatically collect non-personal data via cookies: IP address, browser type, device information, website browsing behaviour, via Google Analytics and Facebook Pixel.

2. How We Use Your Data
We use your personal data for:
– Processing your orders, shipping goods and handling refunds
– Customer service communication
– Fraud prevention and payment verification
– Sending order updates
– Marketing emails (only if you explicitly opt-in)
– Website analytics to improve our site

3. Who We Share Your Data With
We only share your data with trusted service providers necessary to fulfil orders:
– Payment processor: Stripe / PayPal
– Logistics / shipping carriers
– Google (Google Analytics)
– Meta (Facebook Pixel for advertising)
These processors are bound by data protection agreements (DPA). We will NOT sell your personal data to third parties.

4. Data Retention
We keep your order data for **36 months** for tax and commercial purposes.
Customer account data will be kept until you request account deletion.

5. Your Rights (GDPR)
You have the right to:
1. Request a copy of your stored personal data
2. Request deletion of your personal data
3. Rectify incorrect personal information
4. Withdraw your consent for marketing at any time
5. Lodge a complaint with your local data protection authority

To exercise these rights, email us at [your contact email].

6. Cookies
Our website uses cookies. Please view our Cookie Policy for full details.

7. Data Security
We take reasonable technical measures to protect your personal data. However, no internet transmission is 100% secure.

8. Cross-border Data Transfer
Your data may be transferred and stored outside the EU/UK, subject to appropriate safeguards.

9. Updates to this Policy
We may update this Privacy Policy. Changes will be published on this page with updated date.

Contact us for privacy related questions:
Dongguan Lexin Baoli Electronic Technology Co., Ltd.
Email: tammy@bolybattery.com
Address: Room 301, No. 4, Lane 1, Botou Gas Station Area, Humen Town, Dongguan City, Guangdong Province, China